Status | : | Resolved |
Complaint No |
: | 0089289/2017 |
Category | : | Consumer Goods |
Date | : | 13-08-2017 |
Subject Line | : | Faulty induction heater |
Complainant | : | Arunabha kundu |
Address | : | G-1/311A, upper ground floor, uttam nagar, near komal properties |
Complainee | : | Morphy richards |
Address | : |
Complaint Details
I have bought a Morphy Richards induction heater on 28 sep 2016 from CSD canteen air force station new delhi. It had a guarantee for 2 yrs. The appliance showed multifaceted problems from first day of its use. Since then i had registered multiple complains for its rectification. Mechanics visit and do the required rectification but again the appliance becomes unserviceable in not more than 2 days. Recently i had complained about the same to the customer complain centre in the month of april but nobdy came for its rectification. Now my question is how can i use a faulty set for which i have to register complains in every couple of days. My appliance stil has more than a yr guarantee left. I want this appliance to get replaced as soon as possible. Thank you
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