Complaint Details

Status	:	Resolved
Complaint No	:	0078382/2016
Category	:	Consumer Goods
Date	:	22-07-2016
Subject Line	:	Number of faults rising day by day since purchased date and no solution after several complaints by the company
Complainant	:	Neelmani Raj
Address	:	39, Top Floor, Fairfield Colony, Digha Ghat
Complainee	:	Eureka Aquaguard
Address	:

Complaint Details
I bought the Aquaguard Genus model from Aditya Vision, Patna and found the product scratched body on delivery. I complained the seller about the same. They said that the body will be changed by the engineer in a week.

The installer installed the machine and went away. After a week problems started but no proper solution yet done by the company. The body of the machine also was not replaced.

I have recorded all complaint conversations in my mobile for future use. I have also sent Email to company but the problems still exist there. I wrote for assistance to www.comsumercomplaints.in
'http://www.consumercomplaints.in/eureka-forbes-aquaguard-geneus-delivers-dirty-water-and-white-particles-c1167809' [Please click the link path to view].

The most recent fault is indicator light does not work and tap lever completely free and makes problem filling bottles.

Please find attached some files with complete details of complaint.

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