Complaint Details

Status	:	Un-Resolved
Complaint No	:	0078392/2016
Category	:	Consumer Goods
Date	:	23-07-2016
Subject Line	:	NO REPAIR UNDER WARRENTY VOLTAS AC
Complainant	:	MAZAHIR CHAHWALA
Address	:	SHAH E ALAM AHMEDABAD
Complainee	:	VOLTAS LIMITED
Address	:	mumbai

Complaint Details
I have purchased VOLTAS AC 1.5T 185JY 5S from croma retail c.g road store on 16 MAY 2016.invoice no.SLF02A090020037293 including free stander installation and one year warranty
I was having a problem of water leakage and gas leakage for which i have made complain with voltas Sr.no.16070608495and also with croma SR NO.BOW090716FS00012

first technician visited after so many days against their promise of 24 working hours.and also after that he denied to repair told us that is is not installation by voltas first you have to dis-mental it then only after we will repair as it is not installation by voltas.when I contacted croma they said it is installation by voltas only and also provided me installation request number.Still volats customer care is not responding and not repairing my ac and not giving me service under warrenty

from last so many days,nobody is coming.whenever i contact they always told me to wait for 24 hours from last so many days

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