Complaint Details

Status	:	Closed
Complaint No	:	0080629/2016
Category	:	Travel
Date	:	26-08-2016
Subject Line	:	Physical assault/manhandling by driver to 'ola select' customer
Complainant	:	Ayan Mukherjee
Address	:	Kandivali
Complainee	:	Ola Cabs
Address	:	Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India

Complaint Details
I got physically assaulted/manhandled by driver on 1aug2016 (crn-329604279). at that time i was 'ola select' customer to whom ola promises best drivers. i paid 549/- inr for the 'ola select' service and i want to claim it back as the company has failed to comply to its promise.

Furthermore i have learned from the company's 'safety/security team' that they are going to financially penalize the driver for his misbehavior. it sounds so ridiculous the company gets financially benefited if a driver misbehaves with a customer.

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