Complaint Details

Status	:	Closed
Complaint No	:	0080664/2016
Category	:	Consumer Goods
Date	:	30-08-2016
Subject Line	:	Product not delivered timely
Complainant	:	Ankit Mishra
Address	:	RS 3/141, TIKAIT RAI LDA COLONY
Complainee	:	Snapdeal
Address	:

Complaint Details
I purchased a mobile handset “Lenovo Vipe K4 Note 16GB” vide , Order ID: 14750815919 which was delivered on 23th Aug 2016. Same day I found that there is battery defect issue, some scratches found on phone, quick guide manual not available, and also protective film also not available in the box. Then I placed a replacement request on the same day , and item has been picked on next day.
But they generated new Suborder Id: 18472061623 and committed that replacement item will be delivered on or before 29 Aug 2016. but still i didn't get my product, and there is no update on Snapdeal site after 26th Aug 2016 .

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