Complaint Details

Status	:	Closed
Complaint No	:	0085867/2016
Category	:	Others
Date	:	14-09-2016
Subject Line	:	Not repairing my Phone from last 3 months
Complainant	:	VIVEK VATS
Address	:	H.No.1837 Sector-13 HUDA BHIWANNI
Complainee	:	XIAOMI INDIA
Address	:	Shri Hari computer solutions,SCF -24, First Floor,HUDA Complex, Nr. BJP Office, Rohtak- 124001

Complaint Details
I purchased Mi4 brand new phone on 04 Feb,2016.It is under Warranty period.(Invoice Attached)
I submitted my Mi4 phone on 21 st May ,2016 with Job Sheet no. JS16052100750 @ Rohtak State -HARYANA Care centre.

Serial no. 867079020174518

The expected date of return was 31st May,2016.

But since 3 months passed and 4th month approaching ,my phone has not been repaired.

When I call the care centre ,they don`t pick up the call.I visited 5-6 times the care centre personally,but there is no treatment given to me.

I registered complaint against the care center with MI care with complaint no.
160616-000826 160617-000749.

But there is no solution.

I called the customer care again and again .(Phone no.9255779222 dated 18-07-2016 and again on 20-07-2016 with phone no. 9802278106)still problem not solved.

the discretion of Xiaomi is such that It can cheat ,play and play with the customer.

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