Complaint Details

Status	:	Closed
Complaint No	:	0087103/2016
Category	:	Consumer Goods
Date	:	22-09-2016
Subject Line	:	befooling of consumers by business tycoons without any liabilities against their own products which are in warranty
Complainant	:	Gaurav Pradhan
Address	:	Quarter No. 60, Nidhi Vihar enclave, Jyoti Nagar
Complainee	:	Samsung India
Address	:

Complaint Details
I have purchased a washing machine of 8kg semi automatic of samsung vide model no. WT1007AG/XTL on 03 January 2015 whigh has a warranty of 2 years.
From one and a half Month I have been facing problems viz burning smell, tripping of washing machine. For which I registered a complaint and an engineer visited my house and asked me to wash a single cloth one time and went away, then also the problem remained I again requested a call from samsung then he changed the motor and from thereafter noise of that something broken is coming and burning smell is increased i again requested a call on 13th September 2016 and on 16th September 2016 but no one came.
I think these companies are making fool of Indian consumers. Kindly Help me out in replacing my product or getting my money back from
samsung
Yoursfaithfully
Gauravpradhan
9887751510

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