Complaint Details

Status	:	Closed
Complaint No	:	0087107/2016
Category	:	Consumer Goods
Date	:	23-09-2016
Subject Line	:	AC service issue
Complainant	:	Sivakumar
Address	:	F2. Ruby Star Apartment, 25/3, East Mada Street, Thiruvanmiyur
Complainee	:	Carrier Airconditioning & Refrigeration Ltd
Address	:	ill. Narsinghpur, Kherki Daula Post,NH-8, Gurgaon - 122 004

Complaint Details
I had purchased a Carrier 5 star AC one year before from Satya dealer ( Dealers for carrier). During the last one in use, Carrier had changed the AC swing motor ( Under warranty) and now I have problem with the Indoor AC motor. I had requested carrier to do the service for the same. After the service and paid 1550 INR for the service. But within one time, I am encountering the same technical issue ( E3 error in the display) and called carrier to rectify the same. Carrier had informed that the will charge me Rs 450 for service and maintenance for the motor as applicable. I requested since it is the same issue and requested to waive off the fee.

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