Complaint Details

Status	:	Closed
Complaint No	:	0087114/2016
Category	:	Others
Date	:	24-09-2016
Subject Line	:	snapdeal.com not accepting my return request
Complainant	:	not accepting my return request snapdeal.com
Address	:	246, 1st floor okhla industrial area phase 3 delhi 11020
Complainee	:	nikhil choudhary
Address	:	42-43 b/b ext gandhi nagar jammu

Complaint Details
I ordered a Titan black leather bifold wallet from snapdeal with sub order Id : 18590525061 after receiving the product I was not satisfied with the product so I placed the return request and snapdeal.com cancelled my return request saying that my account has some transactions that do not pass their internal check and suggested me not to use snapdeal.com and I called up customer care people and asked them about the transactions they did not know any and said you will receive a call back and call back even after about 15 days the product I ordered is under 14 day return policy and is applicable for return but they are not taking it back I have lost rs 860 and want to know about the transactions that do not pass the internal checks.

Replies