Complaint Details

Status	:	Closed
Complaint No	:	0087126/2016
Category	:	Others
Date	:	26-09-2016
Subject Line	:	cheating amazon
Complainant	:	rashid
Address	:	L 56 gali no 6 lblock gautam vihar delhi
Complainee	:	amazon india
Address	:

Complaint Details
I have ordered 4 ticket compliments gift cards of Rs.10000 each via Order ID 40443769607147553.
The order was delivered on 7th of August 2016 but unfortunately the stuff that was delivered by Amazon courier services was not containing any gift card in it.
Then I registered a complaint with Amazon regarding this and on 25th August 2016 Amazon accepted A to Z Guarantee claim was accepted according to which Amazon told me that with in 2 weeks whole money of Rs.40000 will be refunded to me.

On 4th September 2016 Amazon blocked my account and thereby they were not listening to my query.

On 9th September 2016 I recieved a stuff by Bluedart courier on which Amazon sticker was placed and was containing 2 gift cards only and when I talked regarding this to amazon they were not aware about these 2 gift cards. So I talked to Gift card company regarding this so they told me the 2 gift cards that was delivered having a balance of Rs. 3200 in one card and Rs.200 on the other card.
The gift card company told me that these 2 gift cards that was delivered to me had been used on 6th August 2016.

And as I mentioned earlier the delivery of blank envelopes took place on 7th August 2016 and card had already been used on 6th September. It totally indicates that there is involvement of gift card company's employees.

So now I have registered a complaint in this matter with consumer forum under jago grahak jago tag having complaint no. 33167. They told me to give you a 5 day notice period to solve this matter and refund my whole money otherwise suitable actions will be taken against Amazon and gift card provider company.

Regards

Mohd Rasheed
Mob- 9560955307
Email - rmohd14@yahoo.com

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