Complaint Details

Status	:	Closed
Complaint No	:	0087165/2016
Category	:	Automobile
Date	:	03-10-2016
Subject Line	:	Exorbitant charges in spite of AMC
Complainant	:	Exorbitant charges for car service
Address	:	88 Rasappa Street
Complainee	:	Gurudev motors
Address	:	90 poonamalle high road

Complaint Details
My vehicle TATA Indica registration no.TN01 AA 2264 is under AMC which ends on 16.07.2017 had air-conditioning problem. I left my vehicle for service with them and was told that it will incur a charge of Rs.20, 000/- to fix the a/c. For which I denied and asked them to go ahead with regular over oiling service covered under AMC. They changed the Oil and charged me Rs.5, 610/- (Rs.3033 for oil change and Rs.2756 towards labour) This is not digestable. Why they charged such an high labour. As far as my AMC contract they said it is null and void as TATA MOTORS have printed it wrong on my contract and it is not for 3 years but for 2 years. I need your help to resolve this.

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