Complaint Details

Status	:	Closed
Complaint No	:	0087712/2016
Category	:	Automobile
Date	:	09-10-2016
Subject Line	:	Very low mileage of KWID
Complainant	:	Subhash Wasade
Address	:	2nd flr, Gokul Apartment Gayatri Nagar, ZibaiTakli
Complainee	:	Renault India Private Limited
Address	:	ASV Ramana Towers #37-38, 4th Floor, Venkatanarayana Road, T.Nagar, Chennai - 600 017

Complaint Details
I have purchased Renault KWID RXL on 24.12.2015. The only reason for this purchase was Renault’s massive advertisements about the highest fuel mileage of 25.17 kmpl in the segment. But it is found that they are cheating customers on this. My car is giving mileage of only 13 to 14 Kmpl on highways and its without running AC. With AC, it drops drown to 10 to 11 kmpl. Now, I am feeling cheated and frustrated. I am driving car from last 10 years and this KWID is my 4th car. I had made many complaints to Renault’s service centre and every time I got disappointing reply from them. Now its my humble and sincere request to Brand Renault to initiate a proper action. Either Renault should take my car back, replace this car with upgraded 1.0 L if it gives better mileage or make necessary changes in my car’s engine such that it can give a mileage to comply company’s advertised standards.

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