Complaint Details

Status	:	Closed
Complaint No	:	0087832/2016
Category	:	Travel
Date	:	01-11-2016
Subject Line	:	Ticket booking failure, Money not refunded after two months
Complainant	:	Indhu priyadharshini
Address	:	A.Raja, 556/14th street, Shamuga nagar, Ettayyapuram road, Kovilpattii
Complainee	:	RedBus
Address	:	# 314 / 1, 3rd Main, 7th Cross, Domlur Layout, Bangalore

Complaint Details
My complaint about redbus fradulent activities. The issue was ticket not booked and money debited from the account(Rs.640). It has been two months from Sep 13 (ticket booking date) to till now (for Oct 26 Chennai to Kovilpatti) the issue was not rectified. While we approached redbus customer care, they said to wait for seven working days till refund would reach u. After seven days they said and insisted that you are money remained in the bank. While we approach bank they said to wait for one week till we identified the problem. And finally from bank side itself, they said we couldn't find any issue with our bank, so kindly approach again redbus. Where is my money gone, who is the culprit

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