Complaint Details

Status	:	Closed
Complaint No	:	0087862/2016
Category	:	Service Provider
Date	:	06-11-2016
Subject Line	:	Ask for bill payment after closing connection
Complainant	:	Muktaji Sasane
Address	:	flat no 22, Ganesh Park Sasane , Hadapsar, Pune, 411028
Complainee	:	Idea BroadBand
Address	:

Complaint Details
I have requested so many times to close account and even after closing the account asking for payment.

Dear MUKTAJI DIGAMBAR SASANE,

Your Payment 732.86 INR received on 23/11/2015.

Thanks & Regards,
Idea Broadband


Ticket Date : 23/Nov/2015
Ticket Number : TCT20151123595


The Service Request in your account has been closed. Please find below details:
Account Number:012373022761

Service Request creation date: 23/Nov/2015
Service Request number: TCT20151123649
After closing the account bill is generated on 15 December.

Ticket Date : 10/Dec/2015
Ticket Number : TCT20151210442

Ticket Date : 14/Dec/2015
Ticket Number : TCT20151214360

Ticket Date : 05/Jan/2016
Ticket Number : TCT201601058

Ticket Date : 27/Jan/2016
Ticket Number : TCT20160127456

Ticket Date : 25/Oct/2016
Ticket Number : TCT20161025584

Still Receiving mails of type.

Dear MUKTAJI DIGAMBAR SASANE,

Greetings of the Day.

This is to inform, you are requested to attend Lok adalat at Pune District Legal Services Authority, District Court, Shivajinagar,Pune 411005 on 12-Nov-16 from 10.30 am to 3.00 pm for settlement of your account 012373022761.

As per the agreement signed, you have agreed to pay the outstanding dues of Rs.814 for billing account number 012373022761. However, you have failed to keep your commitment.

Thereafter despite of repeat requests and reminders by our company representatives, you have not paid the said outstanding amount till Date. In case of any queries/support regarding the outstanding amount, please feel free to call - 9763834639 / 9763833758

We value your association with Idea, Looking forward for your cooperation!


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