Complaint Details

Status	:	Closed
Complaint No	:	0088016/2016
Category	:	Consumer Goods
Date	:	30-11-2016
Subject Line	:	Camera not functioning normally- since purchase
Complainant	:	Dr FEISAL ASSIM A S
Address	:	CRESCENT, KANYAPURAM
Complainee	:	NIKON INDIA
Address	:

Complaint Details
I purchased the camera on 3.08.2015.
I had 2 complaints with this camera
Complaint No.1 :Right from the 2nd month, its press button for taking snaps got stuck.
And
Complaint No.2: More serious one - the camera will shut off by itself giving the message that " the batteries are exhausted".
This happened with fresh new batteries.

I submitted for repair in 2015, but the second complaint persisted.
I totally couldnt have any use with the thing.

Then, I again submitted recently for repair again at the Trivandrum Service centre, and they say, there is no complaint with the phone.

I have refused to accept the camera back, since I find this a sheer mockery of my time and money.

Please see if anything can be done with the normal function of the camera,and I dont really need a useless piece of your model at my home show case.

Thnk you
Dr Feisal

Product: COOLPIX L31 SILVER
Serial No: 10002714

SERVICE ORDER No: TRV-002991
DATE : 31 OCT 2016.

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