Complaint Details

Status : Closed Closed
Complaint No
: 0088082/2016
Category : Consumer Goods
Date : 14-12-2016
Subject Line : Shoes tear off within 2 months
     
Complainant : Amandeep Thareja
Address : H.No 1190, Arun Vihar Sector 37, Noida
     
Complainee : Zara, Inditex Trent retail India Pvt. Ltd.
Address : Floor 15th DLF Building 9, TowerA, DLF Cyber City, Phase 3

 

Complaint Details
Shoes purchased on 18th October, 2016 from Zara Store situated at DLF Mall of India, Noida, Inditex Trent India Pvt Ltd. . Just after 6th wear pasting went off(Image attached for reference).
Mailed issue to customer care. They said after investigation they found that it is not product problem and refuse to provide any resolution.
Request for refund/exchange.

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