Complaint Details

Status	:	Closed
Complaint No	:	0088323/2017
Category	:	Consumer Goods
Date	:	15-01-2017
Subject Line	:	Myntra provided me wrong size product and not agree to replace it by saying that product is not available.
Complainant	:	AMIT KUMAR
Address	:	H-195, BAISHNABGHATA PATULI
Complainee	:	Myntra Designs Private Ltd.
Address	:	AKR Tech Park- B Block, Krishna Reddy Industrial Area, 7th Mile, Kudlu Gate

Complaint Details
Hello Sir,
My name is Amit Kumar. I had ordered Adidas Men Grey SMU 4 Colourblocked Polo Collar T-shirt for Rs 630.97. I had ordered XS size of the product but myntra has provided me 'Large' size. Now he is not replacing the product by saying the product is out of stock. At that time when I had ordered the product it was available in the stock the order was placed successsfully and payment was done by me by debit card. Myntra has provided me wrong size and it is his fault. The price has raised now and currently product is unavailable. I called and asked to replace but he is ignoring me saying that it cant be replace you have to return the item. He has given me time interal of 60 days to return or replace. Now product is out of stock how can replace now. At that time I had ordered XS size so I need XS small size. I dont get satisfactory answer so I want justice.

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