Complaint Details

Status	:	Closed
Complaint No	:	0088346/2017
Category	:	Travel
Date	:	15-01-2017
Subject Line	:	HAD GOT MY BOARDING PASS BUT WASNT ALLOW TO BOARD MY FLIGHT
Complainant	:	srajan g shetty
Address	:	suresh nivas kalathur post
Complainee	:	JET AIRWAYS
Address	:

Complaint Details
ON 15 DEC I HAD A FLIGHT FROM MANGLORE TO MUMBAI ON A JET AIRWAYS AIRLINER .I HAD EVEN DONE THE WEB CHECK IN SO AS TO SAVE THE TIME. AS I REACHED THE AIRPORT I WAS GIVEN MY BOARDING PASS AND WAS TOLD TO BOARD BUT LEAVE MY BAGGAGE IN THE AIRPORT. WHICH I REFUSED AS IT HAD MY ESSENTIALS IN IT.I ASKED THEM IF THEY COULD SAID MY BAG IN THE NEXT FLIGHT OF THE SAME AIRLINER THEY STRICTLY REFUSED AND TO BE MENTIONED MY BAGGAGE WEIGHT WAS WELL WITHIN THE AIRLINER CONDITIONS . DUE TO WHICH I HAD TO CHANGE MY AIRLINER AND BUY A NEW TICKET FOR THE TRAVEL FROM MANGLORE TO BOMBAY BY AIR INDIA AND HAD TO PAY THE AIRLINER AS I HAD NO OPTION . WHEN I REQUESTED THE AIRPORT AUTHORITY FOR THE REFUND THEY REFUSED .I EVEN CONTACTED THE AIRLINER THROUGH TWIITER AND HAD A SMALL CONVERSATION AND THE CONVERSATION IS ATTACHED IN THE MESSAGE . I REQUEST THE AUTHORITY TO TAKE AN ACTION AGAINST THE AIRLINER AND GET MY REFUND FOR THE INCOVINENCE CAUSED .IT NEARLY CAUSE ME 8 THOUSAND FOR BOTH THE TICKETS . IF FURTHER PROOFS NEEDED I WOULD VOLUNTARILY PROVIDE IT

Replies