Complaint Details

Status	:	Closed
Complaint No	:	0088370/2017
Category	:	Government Services
Date	:	16-01-2017
Subject Line	:	Parcel status not updating
Complainant	:	Parcel with India Post
Address	:	Arora Properties, A-40, Ground Floor, Anand Vihar
Complainee	:	India Post
Address	:

Complaint Details
I have ordered a product through Aliexpress from China. It had to come via India Post. I ordered the product on 29th October 2016. It was shipped from china and it reached India according to china post website. But here in INDIA, they say they never got the parcel. It's tracking number was RS286586183CN. Never the less, I asked the seller for a new shipment for the order and he shipped a new one. The parcel has reached DIMC new delhi 110002, but the tracking is not updated since 4 days. I think they have misplaced the parcel again because the tracking status shows "Send item to domestic location(inb)" and usually after this status, order is recieved with in a day or two. It's tracking number is RS815335682CN.

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