Complaint Details

Status	:	Closed
Complaint No	:	0088373/2017
Category	:	Computers & Accessories
Date	:	16-01-2017
Subject Line	:	Denied service on expensive charger, still under waranty.
Complainant	:	Rahul Bagdai
Address	:	'Jaliyan' Bhaktinagar society 2/5 corner
Complainee	:	Apple (B2X) Service centre
Address	:	Apple (B2X) Service centre, Parth complex ground floor, Nirmala convent road, Kotecha Chowk

Complaint Details
around 2 months ago, my Apple MacBook charger stopped working and had to get it service. This magsafe 2.0 MacBook charger retails for Rs.6000 and stopped working after 6 months of purchasing. I went to Apple service centre around 2 months ago, they made me wait for like 2 hours and started checking my charger, later, they made me wait for another 30 minutes, and said no to service it because it was burnt. I never burnt it actually, it stopped working automatically, like every MacBook charger does. Every MagSafe 2.0 MacBook charger we bought, same thing happened. And they are not ready to provide me the service that I deserve, my charger is still under warranty.

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