Complaint Details

Status	:	Closed
Complaint No	:	0088426/2017
Category	:	Others
Date	:	18-01-2017
Subject Line	:	REGARDING MOTO X PLAY MOBILE.
Complainant	:	AJAY KUMAR
Address	:	H.NO-792 SEC-9 SHIVPURI VIJAY NAGAR
Complainee	:	MOTOROLA MOBILE
Address	:

Complaint Details
MOBILE BUY DATE - 25-06-16
HAD SOME CHARGING PROBLEM, ON 12.11.16 SERVICE CENTER INFORMED THAT MOTHERBOARD OF MOBILE WILL BE CHANGE IN A WEEK. ITS BEEN A LONG DISCUSSION WITH SERVICE CENTER AND CUSTOMER CARE BOTH. TODAY THEY INFORMED ME THAT THEY ARE WILLING TO GIVE MOTO G4 PLUS (CURRENTLY PRICE IS RS.13,999/-) IN REPLACEMENT OF MY MOBILE.
I BOUGHT MY MOBILE FROM FLIPKART FOR RS.18,499/-
ON 25.06.16.
ITS BEEN MORE THAN 2 MONTH SINCE I SUBMITTED MY MOBILE AT SERVICE CENTER. THEY ARE NOT ABLE TO RESOLVE MY ISSUE.
PLEASE HELP ME.

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