Complaint Details

Status : Closed Closed
Complaint No
: 0088444/2017
Category : Consumer Goods
Date : 20-01-2017
Subject Line : Defective LED TV
     
Complainant : sandeep kumar sharma
Address : D-21 Lajpat Nagar-2, New Delhi
     
Complainee : LG electronis
Address :

 

Complaint Details
I had Purchased a LG LED TV 65UF950T.ATRZ sr no 507KCJZ5K556 on 9th Nov 2015 from Hariom Electronics, Lajpat Nagar, New Delhi.This set was defective right from beginning as there was black color tint was coming on the left side of upper screen corner so Lg changed its Motherboard but the problem was not solved. so they changed its LED panel but again there was same problem, I again complained so LG again changed the LED screen. But to my surprise, this same trouble is still there. Now I have no doubt that there is some inherent defect in this tv. Model as in spite of changing the Motherboard and LED panels twice problem is still there. To my new complaint, when LG Engineer saw this told me that in the manual it is written that corners of the screen can have black tint. It is normal in LED TVs. I am attaching a few photos of this.This show how indifferent LG is to quality.They are just refusing to admit that It ia a major defect.

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