Complaint Details

Status	:	Closed
Complaint No	:	0088596/2017
Category	:	Telecom
Date	:	04-02-2017
Subject Line	:	Vodafone Network Issue
Complainant	:	Vodaphone Network issue
Address	:	F - 167 NanakPura, Near Crime Women Cell NanakPura
Complainee	:	Vodafone
Address	:

Complaint Details
I have been experiencing network issue on my vodafone prepaid connection ( 9654806628 ). I have 2 vodafone numbers in my family and it is the same problem with both. The call will not connect at times when dialed, the call drops while talking. The mobile data does not work as it will not load pages. Call quality is poor i.e voice breaks mostly.

I have raised many complaints last year since December 2015, and everytime I am told that a cell tower needs to be installed near my house and shall be done. and they give a one month duration saying engineers are working. Since 2015 the issue has become worse.

I was able to collect recent complaints made to vodafone by me for the same issue and recently also I registered one.

Complaint 30 jan 2017 : 2788231520

Previous complaints : 2724766432, 2678994314

Below I have attached a recent conversation with vodaphone where again they gave me a duration of 1 day for an issue which has persisted over a year and yet has not been addressed

PLease help as I am tired of making complaints and facing harassment.

I have been in an emergency situation once where in a family member needed medical attention and I just couldn't make a call.

I had to run to my neighbor to seek help in making a phone call to the doctor. This is how I have been dealing with network issue from vodafone


** My previous complaint raised on your website was deleted as i could not find it and neither was it listed. The previous complaint raised on this website for the same issue : 0088554/2017

PFA a receipt of complaint 0088554/2017 on my email

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