Complaint Details

Status	:	Closed
Complaint No	:	0088604/2017
Category	:	Telecom
Date	:	06-02-2017
Subject Line	:	uNDUE CHARGE--cOMPENSATION
Complainant	:	Jagruti Vaishnav
Address	:	Sandiago, California USA
Complainee	:	aIRTEL
Address	:	nEW dELHI

Complaint Details
Airtel activates international roaming facility .charge Rs 99 / without Consumer consent. This amounts to duping, exploiting Consumer /customers.How even
at Mumbai Int Airport , Int Roaming gets activated, Airtel start charging

How Airtel can torture, disturb consumer /customer by calling on mobile at midnight.
I mus have received 4-5 such call.Sir

I had received phone calls in US, at midnight ,from mobile number-
8800477752 & 8130793524., despite no fault from my side. While picking up mobile
at late night,handset fell down from my hand, front cover got damaged ,display went
off. I have demanded new handset ,no money


Jagruti Vaishnav
Sandiago
California
USA
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Since there is no response from Ministry of Telecommunication,
Nodal office of Public grievance ^ TRAI,this email is forwarded.


Sir Bharti Airtel unduly torture consumers

I demand ,refund, explanation, apology
Bharti Airtel --- Mobile no --8451042810
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I left India on January 18, 2017, Now i am using Mobile
on Whatsapp through US wi fi facility. I do not make any
outgoing call nor receive incoming call except on what up

What app through wi fi is free facility , even though .i go on
receiving messages from Airtel that i must recharge/refill to
pay outstanding dues, otherwise mobile connection shall be
disconnected. Why I am being unduly exploited ,when there
are no charges for using what app on wi fi

Sir , there are many Indian who visits US on tourist visa have similar
Complaints.There complaints too were remain.Matter of concern is
Airtel contacts me on mobile at midnight ,disturb my sleep , & Airtel
shall charge me for such incoming calls.

I repeat ,I demand refund of all charges after January 18,2017 , &
explanation ,& apology from Airtel. This attitude amounts to torturing
consumer for no fault of consumer. It is exploitation



Jagruti Vaishnav
Senior Citizen

Sandigo
California.
USA

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