Complaint Details

Status	:	Closed
Complaint No	:	0088626/2017
Category	:	Banking
Date	:	08-02-2017
Subject Line	:	NO PROFESSIONALISM
Complainant	:	Jay Parekh
Address	:	Malad (W)
Complainee	:	ICICI BANK
Address	:

Complaint Details
I had applied for a so called PRE-APPROVED credit card with a limit of RS. 75000 from ICICI Liberty Garden Branch, Malad (W), Mumbai on 27th November, 2016

After repeated rejection & re-applications, I wa tired of the reason being provided. They say cannot verify the office address even though I emailed them numerous times the proper correct address with Google Maps Navigation.
So after much disappointment, I had placed a 1rst level complaint with ICICI bank on 9th Jan, 2017 regarding this but no kind of follow up has been done. Hence I placed a second level complaint. On, 25th Jan, I received a mail from G.N. Surya Sri that my application has been approved and I will receive the card on or before 7th of Feb.

Now finally on 7th of Feb, I received my credit card. However I was shocked to see that my credit limit is only 45000

Why did the Branch guys told me Pre Approved card with 75000 limit and I was alloted only 45000 limit.

My Application number was 2016340729284

Kindly help.

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