Complaint Details

Status	:	Closed
Complaint No	:	0088696/2017
Category	:	Banking
Date	:	26-03-2017
Subject Line	:	Debit Card Not Processing
Complainant	:	Saptarshi Sarkar
Address	:	207/A/1, Halisahar Chowmatha Bazar, Beside Uttarayan Abasan,
Complainee	:	State Bank of India
Address	:

Complaint Details
Sir,
On 14 February 2017,I activated my new Savings account from my nearest SBI branch, SBI station Road, Halisahar with Bank code 12463.After all formalities my passbook was handed over to me but I was told that I would receive my Cheque book and Debit card within 10 working days. But when, even after 10 days I didn't get my card and cheque book, I called SBI customer care and was shocked to hear that no details of my debit card application was sent to SBI by the bank branch. I visited my branch again and complained about the same, they told me to submit another application which I did. But, today it has been more than 40 days and I have not received my debit card and cheque book. I called SBI customer again and was again told that not details of my application has reached SBI office, I have attached a copy of the recording that I did during the call. This is very irritating, please see to it ASAP. I have attached a snapshot of my bank passbook for further reference.

Account No - 36007025625
IFSC No - SBIN0012463

Replies