Complaint Details

Status	:	Closed
Complaint No	:	0088748/2017
Category	:	Automobile
Date	:	05-04-2017
Subject Line	:	Complaint for rusting on parts of new Honda Amaze
Complainant	:	Complaint for rusting on parts of new Honda Amaze
Address	:	14 mtn society ,Near Padmawati Marriage Hall,Daru Godam Road
Complainee	:	Honda Cars India Ltd
Address	:	Honda Cars India Ltd Plot No. A-1, Sector 40/ 41 Surajpur-Kasna Road Greater Noida Industrial Development Area Distt. Gautam Budh Nagar U.P.

Complaint Details
This is to state that we purchased New Honda AMAZE 1.2 S MT (i-VTEC) 2017 Model (Titanium Bluish ) from Rudraksh Honda (Bhilwara) M/S Ramraj Auto rollers pvt ltd on 24 Feb 17 .Invoice No:-SAL-INV-DD233-1617-98 ,Dealer Code:-DD233 ,Chassis No:-MAKDF153AHN212842 ,Engine No:-L12B35125570 .

We took the car for its first servicing on 24 March 17 and then .I found a weird rusting problem under braking system,Axial and couplings on back of front Tyre ,rotter ,brake shafts,disk drums,Nuts and Screws found traces of rust under it a few days back, and when I checked just before giving it to service noticed that it had increased rapidly with visible amounts of rust through out .We asked the service engineer to take pictures because i forgot my mobile that day
.He took the pictures saying that its a normal thing .But i can understand if the rust comes after a 6 month or 1 year after purchase but this kind of low grade metal without anti corrosion paints are put into my car and its very pathetic and made me angry that i trusted Honda as their assurance in service and quality .This happens to me within a month which i got to know very early .At this juncture, I wish to mention that I was really unhappy with this rusting issue and let me know how would i deal with this frequent rusting issue in my car as this is clearly a manufacturing defect .
At last i would like to add a conclusion that this is a very serious issue and please look into the matter at the earliest and arrange the replacement of my car immediately .

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