Complaint Details

Status	:	Closed
Complaint No	:	0088782/2017
Category	:	Banking
Date	:	13-04-2017
Subject Line	:	Fraud transaction on AIRTEL PAYMENTS from my Credit Card
Complainant	:	Pushpa
Address	:	Basaveswaranagar
Complainee	:	Airtel Payment
Address	:

Complaint Details
citibank credit card was used for the merchant - AIRTEL PAYMENT(airtel money)
I got a fraud call around 11.27 am on April 7th, 2017 as calling on behalf of citi bank credit for verification to redeem my credit card points and they already had details of my card and cvv number. With in few minutes, i received sms about 2 Fraud transaction using my citi bank credit card towards (AIRTEL PAYEMENT) airtel money with 2 transactions each of 4805/- making the total amount of 9610/- with below transaction ids:

Transaction id-1: 969346 of rs. 4805/-
Transaction id-2: 590923 of rs. 4805/-

I raised complaint near police station.
Police FIR station : Commissioner of Police, Bangalore-560001
FIR NO: CrPC 37/2017


Requesting you to kindly block these transactions at the earliest and please help me out to solve my problem and get my amount back.
Request to refund my money back to my card, please do the needful, Please take action and help in the refund of the amount RS 9610/-

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