Complaint Details

Status	:	Closed
Complaint No	:	0088798/2017
Category	:	Service Provider
Date	:	17-04-2017
Subject Line	:	Regarding complaint number 474549 registered in the company's complaint history
Complainant	:	Amit Srivastava
Address	:	H.NO.514, BEHIND DON BOSCO SCHOOL,DEVI NAGAR, HESAG
Complainee	:	PhonePe
Address	:	FX Mart Private Limited A 25, Mohan Cooperative Industrial Area

Complaint Details
Name:Amit Srivastava
Mob:9900936259
Email:elegant.amit7@gmail.com
(For verification purpose with the company's registered details)
I have done a recharge worth ₹303 for my jio no.+917909040072 on 23/03/17 from PhonePe app and the money also got deducted from my bank account but i haven't got the recharge yet so i registered a complaint with the company's customer care on 26/03/17 and the complaint no is 474549. Since then they are only requesting to wait for 3 working days so that they could resolve the issue... But i dont know when will those 3 days come its been now 20 days since i have registered the complaint with the company.. But it dont seems for me to have any solutions... Now i want refund of my money back in my bank account or PhonePe wallet.. They are just requesting for 3 nore days whenever i call them i have tried calling them for over 5-7 times in these 20days period.

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