Complaint Details

Status	:	Closed
Complaint No	:	0088840/2017
Category	:	Others
Date	:	25-04-2017
Subject Line	:	Defective queen cot received from www.insaraf.com
Complainant	:	Alwin issac
Address	:	#G-6, PCI Future Plaza, Hadosiddapura, Carmelaram p.o. , Sarjapur road,
Complainee	:	insaraf.com
Address	:	Online

Complaint Details
I had purchased a queen size cot online through the website www.insaraf.com. They delivered a defective cot (crack and bend on the frame and with a big crack on leg) for which I have neither received the refund, nor replacement, in spite of repeated complaints over the phone and through email. I have contacted your office more than 30 times but you have neither returned a single call nor answered to any of my emails.
I would request for refund the money that I actually paid and take back the defective product. I am no longer looking for a replacement because I am not satisfied with their service.
Order No: INSF71322133 (Turner Cot, queen size)

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