Complaint Details

Status	:	Closed
Complaint No	:	0088926/2017
Category	:	Computers & Accessories
Date	:	19-05-2017
Subject Line	:	DECLINING TO PROVIDE WARRANTY
Complainant	:	RAHUL CHATTERJEE
Address	:	91/29B/4 BOSE PUKUR ROAD
Complainee	:	AOC
Address	:	TPV Technology India Pvt Ltd. Suite No-6, 2nd floor, Udayachal Building, #9 Rawdon Street, Kolkata-700017, West Bengal

Complaint Details
BOUGHT AOC MONITOR IN 2014, 36 MONTHS WARRANTY, PANEL CHANGED IN 2015 BY AOC AGAIN DISPLAY PROBLEM IN MAY 17, THIS TIME THEY SAID STICKER INSIDE THE MONITOR IS TAMPERED HENCE NO SUPPORT, I DID NOT OPENED THE MONITOR NOR ANYONE ELSE EXCEPT AOC TECHNICIAN, AS IT SEEMS TO ME THE CORNERS OF THE STICKER SLIGHTLY CAME LOOSE FORM THE BODY THATS WHY THEY SAY IT IS TAMPERED AND NO SUPPORT, I HAVE THE ORIGINAL BILL ALSO, ATTACHING 2 SERVICE REPORT, PLS HELP ME, IT COSTS 4K+ AND I CANNOT USE IT FOR 3 YRS EVEN WITHIN WARRANTY

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