Complaint Details

Status	:	Closed
Complaint No	:	0089033/2017
Category	:	Insurance
Date	:	08-06-2017
Subject Line	:	Reject Claim without Any Reason
Complainant	:	Oneassist Fraud
Address	:	rajkot
Complainee	:	Oneassist Consumer Solutions Private Limited
Address	:	Acme Plaza, Opp BIG Cinemas,, Andheri - Kurla Rd, Andheri East, Mumbai, Maharashtra 400059

Complaint Details
My service number is - 1943101

I claimed my mobile mi note 4 but you rejected my claim
(Reason by oneassist - you don't have any perfect description how my mobile break)

I updated right reason on it when i claim my mobile but this time i also talk with your customer support agent on call. When i update my reason on your website this time i asked your customer care agent this is right reasone which is i updated he say yes... I told him many time. He say yes than i confirm it and than i click on ok

So oneassit have call recording system ok so check call recording and action againt oneassist customer care agent to misguides valuable customer.

This is not my problem this is oneassist agent problem.
If oneassist don't check recording than i complaint in "grahak shuraksha". Than he get recording from you and give you a penalty.

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