Complaint Details

Status	:	Closed
Complaint No	:	0089035/2017
Category	:	Entertainment & Recreation
Date	:	08-06-2017
Subject Line	:	Confirmed hotel booking forcefully cancelled without our consent
Complainant	:	Vinay Dugar
Address	:	Protech heritage, Flat no B1, Mother teressa Road, Geetanagar
Complainee	:	Make my trip
Address	:

Complaint Details
I had booked hotel for darjeeling from 05/07/2017 till 08/07/2017 , at khush alaya - sterling holiday resort , darjeeling booking id nh 2123151750047 and from 08/07/2017 till 09/07/2017 booking id nh 2003051740765 in the name of vinay dugar through make my trip. I paid the entire hotel amt. after my hotel confirmation I had booked flight tickets to and from guwahati to bagdogra and bagdogra to guwahati for 3 persons. these flight tickets were non refundable and booked through make my trip only. my hotel was reserved and i got confirmation message for hotel booking. after few days I received mail from make my trip telling me that there was some technical error due to which hotel amount was wrongly mentioned. they asked me either to cancel my booking and opt for refund or pay the difference amount of hotel approx Rs 10000-11000. I refused for the same as it was not my fault. also I told them that I had booked non refundable air tickets to and fro for 3 person amounting to Rs 8426 for which I will not be able to claim any refund. Inspite of that they abrubtly cancelled my hotel booking

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