Complaint Details

Status	:	Closed
Complaint No	:	0089089/2017
Category	:	Automobile
Date	:	19-06-2017
Subject Line	:	DELAYED PAYMENT IN R.T.O FOR CAR REGISTRATION DUE TO WHICH INSURANCE CLAIM IS REJECTED
Complainant	:	ALI MOHAMMED MERCHANT
Address	:	268, FATHEBAI BLDG, 1ST FLR, R.NO.: 4, I.R.RD
Complainee	:	SHREEM HYUNDAI
Address	:	UNIT 6, VIVARIA TOWER, S.G.MARG, NR.JACOB CIRCLE,

Complaint Details
Registration No. MH 01 CR 1328,
Name: GLOBAL CONNEKT TOURS & TRAVELS
Owner: Ali Merchant
I had purchased Hyundai Xcent from Shreem Hyundai,Mahalaxmi,Mumbai on 3rd Feb,17. I had cleared 100% payment (incl. registration, insurance, etc.) during time of delivery on 3rd Feb,17. My car met with an accident on 20th March,2017 and it was a case of Total Loss. When I registered my HDFC ERGO Insurance claim, After 2.5months I came to know that my T PERMIT paper was not valid so my claim wont be cleared/processed further & is rejected. My T-Permit Paper is Valid from 30th March,2017 & I had met with an accident on 20th March,17. But I had made 100% payment to shreem hyundai on 3rd Feb,17 before car delivery. IT IS JUST SHOWROOM MISTAKE THAT THEY DELAYED MY REGISTRATION PROCESS EVEN AFTER MY 100% PAYMENT WAS MADE TO THEM. Please I want this matter to be cleared as soon as possible as car was on loan & every month, bankers ask me to pay EMI of Rs.16600/-.. This was a Tpermit car purchased for income via OLA/UBER, but now i don't have this asset to create income anymore since 3months. Bank of Baroda Bankers are also forcing me to pay emi,interest & remaining overdues amount everyday. I dont have money with me to pay them as i am not making any income right now as my car met with an accident.
After informing this to shreem hyundai, they said they wont pay me anything. All that people are just delaying the matter daily by taking time & saying we are looking into this matter.. URGENT ACTION REQUIRED PLEASE, as i dont have money to pay to Bank & they daily come at my house to ask for money.

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