Complaint Details

Status	:	Closed
Complaint No	:	0089135/2017
Category	:	Insurance
Date	:	28-06-2017
Subject Line	:	Suddenly stopping 80D benfit on policy no 00202100 after 10 years
Complainant	:	SUNDEEP NIGAM
Address	:	FLAT NO 2 CHAIN RAI GOVT FEMALE HOSPITAL CAMPUS
Complainee	:	ICICI PRU LIFE
Address	:	ICICI PruLife Towers, 1089 Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025

Complaint Details
I dr sundeep nigam, age 47 r/o falt no 2 chain rai govt
female hopsital campus haridwar 2479401.PIN-249401..mobile
no-9412017106 wnated to brought to your kind notice
1- I bought policy no 00202100 in 2002 from icici hazrat ganj
btranch.
2-One year later I opted for critical illness rider of rs 2 lakhs.At
that time I was told units for critical illness rider can be deducted
from running premium and I have the option of TOP UP the premium.
3- Since I OPTED for critical illness rider I am getting premium paid
certificate clearly showing 80CCC AND 80 D for critical illness rider
seperately(copies enclosed).I am taking 80D benefit in income tax
since then enlcoing the premium paid certificate issued by ICICI PRU,
4-Every year units are deducted from my fund value for the critical
illness rider .(copy denclosed)
5. Now icici has suddenly stopped mentioning 80D part in premium paid
certificate .
6- In a letter date 7th april 2017 icici has accepted that my policy
is entiltled for 80D benefit .(copy enclosed)
7- In another reply to my complaint Call ID # 104206972 ICICI WROTE on
9/6/2017 I Quote"At the onset we regret the inconvenience caused by
you earlier, on receipt of incorrect premium paid certificate.
Necessary feedback is shared with team to avoid future concurrence.
In response to the same, please note the concern highlighted by you
has been thoroughly reviewed by the company and we abide with the
decision communicated to you earlier.As communicated earlier, please
note that the Critical Illness Rider is in-built of the aforesaid
policies and there is no additional premium is getting charged by the
Company for the same. Therefore in our premium paid certificate, we
only gives the tax rebate under section 80CCC and there is no tax
benefit given under section U/C 80 D.

Sir you can see your self ICCI has given two opposite replies in same
case (1) on 7 th april 2017 they accepted that my policy is entitled
for 80D benefit.They were issuing certificate showing 80D since 2003.I
was taking income tax benefit on those certificate.
and contradicting the 7th aprIl 2017 reply on 9/6/2017 They say this
policy is not enetiltled for 80D benefit.

Sir ICICI is wrongly saying that critical illness rider is inbuilt
with life time prension policy no 00202100 as I opted for critical
illness rider in 2003 policy was purchased in 2002. ICICI is also
wrongly saying I am not paying any thing extraa for critical illness
rider .I have enclosed the amount which was deducted every year form
my preimum paid.

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