Complaint Details

Status	:	Closed
Complaint No	:	0089236/2017
Category	:	Insurance
Date	:	30-07-2017
Subject Line	:	Pending Refund of HDFC Life Policy Application No : 1100042602565 & Lead No 1-19486007958 ( Sanjay Yaduvanshi, Jaipur)
Complainant	:	Sanjay Yaduvanshi
Address	:	Jaipur
Complainee	:	HDFC Life
Address	:	Jaipur

Complaint Details
Dear Sir/Madam,

This is in reference to attached term policy form/document which was issued on 26th June 2017 by HDFC by Consultant Mr. SUNIL KUMAR BHAVNANI & Code:- 00003038 where I paid full premium Rs. 15027/- to HDFC life. Due to some reason, I intimated Mr. Sunil Kumar Bhavnani to cancel my policy & arrange the refund.

I also submitted the required refund documents to him in his office at C-Scheme Jaipur within 2-3 days where he assured me to get my 100% refund within 10-15 days in my account through RTGS but till date I have not received the payment. I am following up for my due but no one is listening for this even after one month passed.

If this is the scenario of the refund when a person is alive, how any one can get claim after his death. I trusted on HDFC being the national & reputed organization but this kind of false commitment & ignorance is spoiling the image of the HDFC.

Pl let me know whether I will get my amount or else I should file the case in consumer court. I need my refund within this month or else I will take the help of consumer court. This is quite disappointing & harassment which I am facing past one month time.

Policy details are attached herewith for the reference.

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