Complaint Details

Status	:	Closed
Complaint No	:	0089282/2017
Category	:	Consumer Goods
Date	:	10-08-2017
Subject Line	:	Maintenance Contract of the Kitchen Gas Stove
Complainant	:	Anthony Fernandes
Address	:	101, Charkop Shivaji , Sector 5, Charkop, Kandivali (W), Mumbai
Complainee	:	Metro Kitchen Solution
Address	:	111, Ruby Industrial Estate, Mind Space, Malad (West)

Complaint Details
As per the annual service contract, service had to be done once in a quarter. However after repeated calls to the centre no one has come to service the stove. The contract expires on 23rd august 2019. After repeated attempts , someone visited in the first week of july and performed some service and charged for a few parts. A followup visit was due. One month of repeated calls to get the service complete is in vain. No one has visited yet.

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