Complaint Details

Status	:	Closed
Complaint No	:	0089333/2017
Category	:	Computers & Accessories
Date	:	28-08-2017
Subject Line	:	Amazon's Transportation is Fraud
Complainant	:	Dinesh Kayal
Address	:	3,jorapuku lane , near girish park ,, Beside icici bank
Complainee	:	Amazon India
Address	:

Complaint Details
I am trying to buy "BOAT BASSHEADS 220 IN EAR HEADPHONES" since 19 August from AMAZON.IN , the order is getting successfully placed and it gets shipped but as it reaches in hand of AMAZON TRANSPORTATION SERVICES , they email me that I refused the product at the time of delivery and it gets returned to the seller. It's not the fault of seller , not the fault of Amazon , its a complete fault of their transportation services. So I talked to the CS of Amazon they apologized and told me to reorder. When I reordered the SAME THING happened again. I again talked to CS they told me to order third time. But I didn't order it third time. They are fooling customers. Each time I was present at the house and my phone was on. Second time they gave me phone number of delivery boy (9038033615) , but the number was wrong , then I argued with them that how they can do like this , they told that the number is correct there must be a network problem , but I tried 1000 times the number was completely incorrect. My orders numbers are 403-0267848-7802704 ,, 403-1139475-5313912 , I have also attached a copy of call recording with the customer service of Amazon in which he is telling that both the times the products were damaged.

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