Complaint Details

Status	:	Closed
Complaint No	:	0089338/2017
Category	:	Telecom
Date	:	30-08-2017
Subject Line	:	Automatic subscribed to limitless music and money deducted
Complainant	:	Subir Bhattacharya
Address	:	SMQ-291/5,Air Force Station Chabua
Complainee	:	Aircel
Address	:

Complaint Details
On 24/08/2017 (02:11PM) message received on my Aircel no 9804270966 stating that 'thanks for subscribing to limitless music at Rs 30 for 15 days validity...........'. It was deactivated by your customer care executive available at that time 04:17PM named Biswanath on my request but refused to refund the money deducted. It is requested to resolve the matter at appropriate level and money may be refunded back. It is further requested to stop unnecessary call at regular interval (10 to 15 times in a day) from your system i.e 91140061......... and automatic subscription to VAS.

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