Complaint Details

Status	:	Closed
Complaint No	:	0089414/2017
Category	:	Telecom
Date	:	16-09-2017
Subject Line	:	Sim holder damage and cost of repair is very high
Complainant	:	Ajay Kumar Bansal
Address	:	363, BARKET NAGAR, GALI NO 10 TONK PATHAK
Complainee	:	Motorola Mobile an lenevo company
Address	:

Complaint Details
I have MOTO G5 plus. its sim holder is not properly designed and installed. in the first try to install sim, the sim holder get damaged. The company service center is saying it will not be covered under warranty and the cost of repair they asking is approx. Rs. 3000, but in market the cost is around Rs. 1000. Also the behavior of service center staff is not good. Please ask company to solve the issue as fast as possible.

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