Complaint Details

Status	:	Closed
Complaint No	:	0089488/2017
Category	:	Consumer Goods
Date	:	05-10-2017
Subject Line	:	Refund for product found faulty bought from Amazon denied by seller (Bagsfull)
Complainant	:	Sandeep Patel
Address	:	P-1/3, Sunder Nagar, S.V.Road, Malad(W),
Complainee	:	Bagsfull India
Address	:	No 36, First floor, Heera panna mall, Oshiwara, Andheri (W)

Complaint Details
I have bought iPhone 7/6S/6 Battery Pack Case with wireless charging receiver 3000mAh Lightweight & Ultra Slim Mobile Protective Juice Pack Reserve case from Amazon. The original seller is Bagsfull India.

I have couriered back the defective product back to seller, and the seller has confirmed the receipt of the product. Subsequently I received a call from the seller saying the product is damaged and I will not get a refund. I have found the product to be defective during first use itself when I received it. It has not been damaged by me, rather it was received damaged in the first place. Please help me get back my money. I have paid Rs.2889 online to Amazon for this product.

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