Complaint Details

Status	:	Closed
Complaint No	:	0089544/2017
Category	:	Telecom
Date	:	13-10-2017
Subject Line	:	sim deactivated
Complainant	:	Ritesh Kumar
Address	:	Biranchak Math, Pashi, Faridpur
Complainee	:	Vodafone
Address	:	vodafone bihar

Complaint Details
my vodafone sim number 8877591535 is deactivated without any reason and information and when i tried to contact the vodafone customer care then they said your sim is active and you call 2 times wait 24hours we will resolve your problem same is repeated after 24 hours then i started my no. with new sim and when my no. started i asked customer care why this happen they hold my call again and again without my permission and when i ask to transfer my call to senior they disconnected my call i call again then they transfer my call to senior representative and the senior representative also do the same and gave me a number to call which is switch off. i want to know why then deactivted my sim and why they said wait for 24 hours why they waste my time.

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