Complaint Details

Status	:	Closed
Complaint No	:	0091450/2017
Category	:	Consumer Goods
Date	:	29-10-2017
Subject Line	:	Samsung India — screen damage and screen replacement issue.
Complainant	:	Rushabh Parekh
Address	:	Bhayander
Complainee	:	Samsung Mobile
Address	:

Complaint Details
I have purchased Samsung S7 Edge in October 2016 worth 53000 INR and Samsung didn't provided any offer to me for screen replacement, in 2017 when the cost of same samsung s7 Edge gone down that "Never Mind Offer" came and in which people who purchased same mobile in 30, 000 INR get the offer and people who purchased in 53000 has to pay 14000 INR.

Samsung this was not expected, being a professional company and manufacturer you should treat every customer the same.

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