| Status | : | Closed
|
| Complaint No |
: | 0008109/2013 |
| Category | : | Telecom |
| Date | : | 30-11-2013 |
| Subject Line | : | gsm mobile connectiob |
| Complainant | : | jatin chandulal gori |
| Address | : | 1, geeta bhavan, wagle estate, thane |
| Complainee | : | bharti airtel ltd |
| Address | : | mumbai, malad |
Complaint Details
Dear Sir/ Madam,
I Jatin Gori the user of Airtel connection has faced much tough time for the service. I am facing this problem since February 2008 so please look into the matter and let me know how better you can help me out. In the year January 2008, I had purchased VIP No: 9987007007 with a prepaid connection & this number was allotted to me by M/s Rahul Enterprises & the payment was dealt in cash for which I was assured that they would give me the receipt for the same but I haven?t received the receipt till date. Then in the month Febuary 2008, the above said number was converted from Prepaid to Postpaid under the ?Bonanza 199 plan? by M/s Frontline Sales Ltd & all the valid documents for the same are with me. Thereafter, within 4 days without even intimating me or giving me any further prior notice the customer service department discontinue the services which was rendered to me by M/s Frontline Sales Ltd & on asking the valid reasons from the Customer service department told that this number was allotted to Mr Mohit Gupta. For this I had intimated to M/s Frontline Sales Ltd they told me if nothing is done they would allot me the other new V-VIP number with the same benefit. If this all is happening within the company how one can get the justice so I please request you to solve the matter as soon as possible.
Details as below.
Mobile number 9987007007 Account number 109-101611804 Bill date: 24 Feb 2008
Receipt of frontline sales Ltd number: 11207 Date: 04-02-2008
Receipt of Neptune infocomm ( thane) Number: 4301 Date: 1-3-2008
Sim number of my postpaid connection. 8991923000086928567
Sim number of my prepaid connection which was transferred to postpaid by frontline marketing Number: 8991920710124948558
Regards,
Jatin gori
Replies
| X | ||||||
| Su | Mo | Tu | We | Thu | Fr | Sa |