Complaint Details

Status	:	Closed
Complaint No	:	0008169/2013
Category	:	Others
Date	:	03-12-2013
Subject Line	:	This site has delivered me a defect product and no proper response from them.
Complainant	:	Whaaky.com
Address	:	http://www.whaaky.com/, way2online retail private limited, syed sajid, no 1-8-319/2,patigadda road,begumpet,hydrabad - 500016
Complainee	:	Individual
Address	:	no:18 , 3rd st, singara thiru nagar, sekkadu, chennai

Complaint Details
Hi,
I am Guna from chennai. I have ordered a mobile phone in whaaky site and the mobile which they have shown in picture and the phone which they have delivered is totally different and the product is having lot of problems. as soon i recived the phone i tried reaching the customer care number but they are not picking up the call and i had sent mail to them and for 1 or 2 mails they have replied and there after no reply from them. at last they have asked me to send it back to them for replacement and i had sent it back but still i didnt recieve any replacment for it nor refund. the site has said they will provide refund and replacment but its total fradu. they are cheating the people. So please take some action on them.

Thanks,
Guna

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