Complaint Details

Status	:	Closed
Complaint No	:	0008196/2013
Category	:	Telecom
Date	:	05-12-2013
Subject Line	:	Mobile not repaire in given period of time
Complainant	:	Renu Aole
Address	:	Flat no 23,Prabhakar Society,Bhelakenagar,Kothrud
Complainee	:	Xolo(Lava International Ltd)
Address	:	1003/1004 10TH FLOOR SECTOR:19D THE AMBIENCE COURT OPP:RTO OFFICE, NAVI MUMBAI VASHI 400703

Complaint Details
Hi,
I hav purchased XOLO x900 mobile on 14.10.2012.In september 2013 mobile got dead so i called customer care no.180030100104 launch a complaint on 26th sept 2013 & complaint No. in 310000115916 & phone picked from my home by Fedex Courier,they are committed to me 10-12 day for phone repair & till date (after 2 months and 9 days) my phone is not repaired.They are providing very bad service & no satisfactory answers from them.I have called in their customer care number upto 25 times but alws get an answer as handset still in a repairing status.Please help to get my rs 17,500 costing mobile ASAP.

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