Complaint Details

Status	:	Closed
Complaint No	:	0101116/2017
Category	:	Consumer Goods
Date	:	18-11-2017
Subject Line	:	WRONG ITEM IN DESIGN RECEIVED. NO RETURN POSSIBLE
Complainant	:	PRASANTH JOSEPH
Address	:	D 205, GOPALAN ATLANTIS, ECC ROAD WHITEFIELD
Complainee	:	PEPPERFRY
Address	:	ACCOUNT MANAGER, RETURN DEPARTMENT, PEPPERFRY

Complaint Details
Dear Sir/Madam,

I have bought one bathroom cabinet from Pepperfry by paying Rs. 4809
Best Regard. Order no. is 303544154.

Inline images 3

The Main Image What Pepperfry Given In Their Website Is Attached Below.

Inline images 1

But The Item Which I Received Was Given Below.

Inline images 2


In This The Rack Is Till The End Of The Mirror.

I Have Raised The Complaint To Pepperfry To Return The Item, But Two Time They Denied My Request.

I Talked To Mr. Karanveer Singh, Account Manager In Return Department, But His Attitude Was So Rude And Completly Denied It Saying That The Other Images Given In The Website Are Matching With The Item.

I Asked For The First Image. But He Is Saying That 'No Comments' For The Main Image Of The Item.

I Need To Raise A Complaint To The Respected Consumer Forum And Request You To Help Me To Get Resolution To My Problem.



Prasanth Joseph
D 205,

Gopalan Atlantis
ECC road
Whitefield
560066

Ph. 7022988211

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