Complaint Details

Status	:	Closed
Complaint No	:	0101143/2017
Category	:	Service Provider
Date	:	24-11-2017
Subject Line	:	Misleading for the cancellation of tickets
Complainant	:	Umang Shah
Address	:	9/A Ramannagar Society, Nr Swaminarayan Wadi, Maninagar
Complainee	:	Make My Trip
Address	:	19th -Floor, Tower B, Building No 5 (Epitom), DLF Cyber City, DLF Phase -III, Gurgaon 122002

Complaint Details
We had booked the package through MMT for Leh-Ladakh.

Because my daughter ill health we need to cancel our trip and decided to return home. MMT had refused to do reschedule of our return tickets, therefore we had booked new tickets.
Later on we came to know from Airlines that the tickets can be reschedule prior two hours of departures.

Though MMT team fully aware that our tickets would have been reschedule by paying difference of amount they had informed for the new booking.

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