Complaint Details

Status	:	Closed
Complaint No	:	0101146/2017
Category	:	Insurance
Date	:	24-11-2017
Subject Line	:	HDFC LIFE CHEATING BY MISSELLING POLICY
Complainant	:	VENKATESH NAIK
Address	:	B/20, NAIK NAGAR SOC,S.G BARVE MARG, KURLA EAST
Complainee	:	HDFC LIFE
Address	:

Complaint Details
Respected Sir/Madam,
To begin with kindly find my details below :-
Full Name of the Life Assured - Mr Venkatesh Narayan Naik
Date of Birth - 19/12/1985
Name of Beneficiary or Nominee - Mr Vishal Naik
Communication Address - B 20, NAIK NAGAR CHS LTD, S G BARVE MARG, SHIVSHRISTI ROAD, KURLA EAST, MUMBAI - 400024.

First Policy Number - 17483376
Premium amount - Rs 40,000 Including taxes.

Second Policy Number - 18603206
Premium amount - Rs 50,000 Including taxes.

Third Policy Number - 18549514
Premium amount - Rs 50,000 Including taxes


I, Mr Venkatesh Naik working in Nipro Med India unfortunately got the salary account of HDFC BANK. I kept receiving many calls from HDFC LIFE, HDFC ERGO and different division of HDFC BANK. They all started the talk by saying that since I am a valued salaried customer of HDFC BANK I have been given special investment policies. On March 2015 I got such a call from Mr Pravin from India infoline insurance brokers ltd regarding an exclusive HDFC life Classic assure plus policy. It was clearly stated to me that after investing Rs 40,000 per annum for 7 years, collectively of sum assured, bonus i will get Rs 6.5 lakhs completing 10 years. After verifying the written policy claims to my investment banker I got the know that the written policy doesn’t satisfy the claims. So I was in constant communication with Mr Pravin and he duped me by giving replies and took off 15 days look in period. After many complaints to HDFC LIFE, a person came to my home and assured that my policy will be converted to SIP PLAN to get good returns in future but only after one year of payment. After a year, there was no conversion to SIP Plan, so I didn’t pay the remaining premium to get the proof to show people how HDFC LIFE duped me.


As I kept getting calls for policy from HDFC LIFE , I got such a call from Shreya sawant Shreya Sawant – 9920517803 who assured me that after investing Rs 50,000 per annum for 7 years, collectively of sum assured, bonus i will get Rs 8.5 lakhs completing 10 years. Now I had full recording of calls and cancelled my policy in free look in period by personally submitting complaint to HDFC LIFE, I have copy of same. Since I got continous calls on ODD times while I travel on bike,also by persistence of Shreya sawant I took back the complaint after assurance from her that my policy will get cancelled by her side which she didn’t do.

Moreover I was given third policy 18549514 by saying that the second policy is cancelled and converted to third policy. Now this policy again was Rs 50000 which was debited by my credit card. And since I am unable to pay it. Its incurring finance charges from same.

While removing policy from HDFC LIFE, hdfc bank credit card was also connected but now nothing is being done regarding same.

I am submitting the recordings of HDFC LIFE how they dupe the customer into buying a mediocre plan giving false promise.

I am a salaried person due to various reasons our company is laying off people, I am one of them.
So after investing 400000 + 50000 and another 50000 rs from credit card incurring finance charges and other. The HDFC LIFE policy is holding me back in life due to continous follow up and tension and all.

Kindly appoint a concerned person who can resolve my issues once and for all after meeting face to face in an office. Or else I will need to take legal course for the same. I will also promote the complaint in cyberspace preventing people from getting duped by HDFC LIFE.
Please understand after PRADHAN MANTRI YOGNA ACCOUNT OPENING many farmers and illiterate people must have opened account. If you dupe an educated knowledgable person with your cunning replies . You gonna end up cheating those people too. So I will ensure that I fight you people out.

Regards
Venkatesh Naik
9167201209

Replies