| Status | : | Closed
|
| Complaint No |
: | 0101193/2017 |
| Category | : | Telecom |
| Date | : | 05-12-2017 |
| Subject Line | : | Add-on Data pack issue |
| Complainant | : | Tribhuvan Soni |
| Address | : | Bhinmal |
| Complainee | : | Reliance Jio |
| Address | : |
Complaint Details
My jio No. 8619387819 Aur Is number par 2 Data Add On pack Activated hai. Ek 5Gb jiski Val. 2 Feb 2018 and 10 Gb Jiski Validity 16 Dec 2017 hai. Issue ye hai ki Daily limit puri ho jane ke baad 5 Gb add-on me se data use hone lagta hai jiski validity jyada hai lekin ye customer ke hit me nhi hai..kyuki 10 Gb Add-on pack ki validity kam hai to pehle 10Gb wala pack use hona chahiye Ab dikkat ye hai ki muje 10 Gb use krne ke liye pehle 5Gb Add on wala pack use krna hoga. jo ki sahi nhi hai... So mene Reliance Jio se request thi ki 10 GB add on ki validity badhai jaye ya fir kuch esa kiya jay jis se me pehle 10 Gb ko use kr saku... taki 5Gb ka benifit bhi sahi se mil sake.. mene Reliance jio se contact kiya lekin reliance jio ne Meri koi help nahi ki
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